More Views. Warranty 2 Years. Customer Reviews Hyundai Sonata Yf Submit Review. Q: Looking for Hyundai Sonata gls gps system? Please do not use any larger size than what we recommended. To make back-up of your map update on SD card is very easy.
All you need to do is select all files and folders on the SD card root directory then do copy and paste to your local drive.
We recommend copying all those files into a new folder so they don't get mixed up with your other files or folders. Older vehicle may have only 16 GB SD card which will not be enough space. If your existing SD card is 32 GB and because it will need to be formatted, we recommend to back-up the current files to your local hard drive first. Please follow this link on how to perform back-up. If you need to purchase a 32 GB SD card, please follow this link for the guidelines.
Click [allow an app or feature through Windows Defender Firewall] at the top left corner of the page. Please check with the corresponding company for specific instruction. If you have the green check mark, it means your security is active. Unless you didn't disable it and you see other than the green check mark, it means you may have a third party protection.
Please check this link for example s. Note: The built-in navigation system does not require a connection to any Android or iPhone device to display map and provide guidance. During the purchase process you will be asked to enter your Device ID and depending on the head unit type, you will either receive an email with the Authentication Code or your order will include a file with the Authentication Code. There are 2 types of head unit for certain Genesis models.
Following is how to differentiate the 2 types. Please contact our customer service via chat portal or at Please follow this link on how to do a soft reset on the head unit.
No, once an update has been performed, the software cannot be downgraded to the older version. Please read the following guide to make sure your update is successful. Please contact our customer support via Chat portal or at if you do not receive any error code and cannot start the update.
We also recommend to disconnect any Bluetooth device from the head unit, eject music CD, and remove any device from the USB port. Please follow the update preparation steps for more detail instruction. There are 2 possible causes for this error message:. If you continue to receive the Authentication Error message, please contact our customer support via online chat or at There are 2 possible cause for this error:. If the above steps do not fix the issue you are experiencing, please contact our customer support via online chat or at Customer may click on [ Deactivate this pop-up ] checkbox to hide the pop-up warning and then click on [ Offline Routing ] option to continue using Navigation system.
Please visit the following websites to download v Please follow Navigation Updater instruction for exact size and type. Please contact 1. This error code usually appear at the bottom right hand corner. Error or indicates one or more update files are corrupted.
This message is shown when there is a mismatch between the updated system of the vehicle and the map data on the SD card. There are 2 possibilities:. If this is the first time you inserted the SD card to the head unit, please try to run the update first. If the system continues to fail to update, please contact our customer support via Chat portal or at Please make sure the SD card remain inside the SD card slot after update has been completed.
If the above 2 conditions are already met, the "Cannot Display Map" error is caused by corrupted file. We recommended that you have stable and high speed Internet connection.
Please use Ethernet cable instead of wireless connection. This error only affect v Please contact our customer support via online chat or at for the solution to bypass that error message.
Update times may vary by model. Please make sure the battery stay disconnected long enough, otherwise the head unit will return to the splash or blank screen. If you continue to have issue after disconnecting the battery for at least 4 hours, please contact our customer support via online chat or at This message is shown when the user has downloaded the update file for the wrong model.
If this problem persists, please contact our customer support via online chat or at Not likely. Please contact your local dealership for a proper diagnosis. Affected customers:. Examples of affected MAP ver are Following is the screenshots that customer will see on their head unit. We will need to investigate and regenerate new Authentication Code for you. Please contact our customer service via online chat or at Update installation process has been started.
The SD card remain inside the SD card slot after update is completed. If the above 3 suggestions doesn't fix the issue, it is possible that map data on the SD card is corrupted or SD card slot is defective. Please contact our customer service on chat portal or at Error indicates possibility of system update failure due to existing general hardware issue.
To fix the issue:. If update installation still encounter error after the above 2 suggestion, please contact us on chat portal or at Please prepare the System Info and Error Code screenshots for our agent. Error indicates possibility of system update failure due to existing modem issue.
We are sorry that your install took so long, but please keep in mind some install may take up to 3 hours to complete. If you have waited long enough and believe your system is not progressing, please do not turn off your engine and perform the soft reset fist. After a soft reset, you may try to run the update one more time. Often time the soft reset will fix the issue that cause the stall earlier and allow you to complete the process on the second run.
Hard Reset — Disconnecting your vehicle battery for 30 min. Double check to see if your SiriusXM traffic is still active. Contact SiriusXM support at for further assistance. The coverage of HD data may have changed lately. Please tune in your radio to any of the following 2 stations to initialize and receive the HD traffic data:. You may change the station after the HD traffic info is working again.
After v To fix that issue, please go to the General Setting on the head unit. To fix that issue follow this steps:. This is the issue with Navigation back light to be on day bright mode when during night time or night dark mode during day time.
We are aware of the issue and we recommend to call our customer care at to discuss about the available fix on v The latest update provides three map color themes for newer models. To change the color, go to Navigation Settings and Display to choose your Map color preference. Please give us a call at or use the "Contact" tab for further assistance. We understand the frustration when your system is not working as intended.
Hyundai AutoEver is the developer only for the map data and navigation system. While the update seems to come from us, Hyundai AutoEver is not the developer for the other systems such as Android Auto, Apple CarPlay, Bluetooth, radio systems, weather widget, etc. Therefore if you have any issues related to non-navigation or the map data, please call the manufacturer customer care for help. They have teams and access to manuals for issues not related to navigation system or map data.
If your issue is related to navigation system or map dat, please contact our customer support via Chat portal or at Please check if the SD card is in "Lock" position. If it is, please slide the tab to the "Unlock" position.
Reinsert the SD card and verify if the head unit is working properly now. Please call us at if you are still experiencing any issue. After the v For example: FM Please request to "Reconnect User Profile to Account".
The customer cannot use the mobile app or online access to reconnect their profile to an account. Server-Based Routing or Connected Routing is a more precise, more accurate method to providing the best routing available when a driver inputs an address. To learn more please click on the links below:.
Genesis Connected Service. If you see the following digits "NAM. Check your route settings. If you continue to have issues, go to Contact Us below, choose Routing category and describe your issue. Check your route settings as well.
If you continue to have issues, go to Contact Us, choose Routing category and describe your issue. The SBR navigation system always compare if staying on route will be less time than going on alternate route to avoid the traffic. When the alternate route will take longer than remaining on route with the traffic jam, then the system will not recommend it.
Typically, it will take about 1 year for the map data to add these new locations from the time they are recorded. Please contact Hyundai or KIA customer care for further help. For non-Navigation models, please contact manufacturer customer care for more info. Map update provides the latest roads, points of interest and depending on model latest software.
We would love to improve our offering and your feedback is very important to us. Please use the "Contact" tab to submit your suggestion. Thank you. Please join our forums at the following websites:. Ventilation Control Not available on all vehicle. Sports Not available on all vehicle. Stock Not available on all vehicle. Prior the v Update note : to "Cancel Route" on version The manufacturer website login will not work at the Hyundai AutoEver website and vice versa.
Please visit the manufacturer link if you have issue with the Navigation Updater software login. If using your vehicles SD card, insert into vehicle now. For aftermarket SD cards please follow requirements below:.
If SD card inserted, the SD card recommendations will appear. If USB was inserted, skip to step After unzipping is complete, instructions will appear on how to install the update in the vehicle. Please take note. Your media will be shipped to you based on the shipping method you have chosen. If you have any questions about installing or ordering your map update please call Hyundai Customer Care at Your browser doesn't support HTML5 video. Download the video instead.
Update your Hyundai vehicle with the latest map update. Learn how to update your Hyundai vehicle with the latest map update. STEP 3: You will be redirected to the new map update site shown below.
The Navigation Updater shortcut will be saved on your Desktop. Once media is inserted, the new media will appear. Downloading will now begin. Once complete, the file will automatically be unzipped on media. Log in or create an MnSoft account.
Choose your Media Option. Confirm your Shipping Address. View More. Show Less. Related resources. View article.
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