Software for salon appointments

Do you want the absolute best booking experience for your clients? Acuity is the most flexible appointment scheduler on the market and what I find most powerful with Acuity is that it integrates with a broad range of other software. This allows you to achieve whatever you want. You can customize everything with Acuity. Brand your booking page or website widget as you like. Acuity is the most flexible appointment scheduler on the market and it allows you to integrate bookings with a full suite of third-party software which, together, becomes a powerful salon software setup for you.

Acuity is for any size salon that wants the ultimate scheduling experience and is ready to invest the time or money to configure the platform to work as you want. This makes it more flexible than Square Appointments and Fresha but also more complex.

With Square Appointments , you get all the tools you need to work together with the need to learn and configure multiple tools. Timely is an excellent alternative to the giants above. They offer a powerful appointment scheduler but also full salon business support: All in one solution.

Overall, Timely has most of the standard appointment and booking features. Clients can book online, log in, manage their bookings, update their details, and reschedule a previous appointment. Customers can book their appointments online through links embedded in websites or through Facebook and Instagram. Other helpful features include automatic follow-up SMS and e-mail messages to clients after an appointment to check-in on their experience and request a review.

Timely has fairly low fixed price packages. This is important for many salon owners who are wary of the additional costs and hidden fees some software providers might add for extra features. Timely prides itself on award-winning customer support. And their dedication to supporting the salon industry beyond scheduling quickly becomes apparent.

Overall, Timely is a good choice for salon owners who need a basic system and an easy to understand pricing system. Do you want complete and advanced support for your salon business with the simplicity of managing everything in one place? Then Salon Iris is for you. Salon Iris is not just an appointment scheduler but an all-in-one salon software. It has been supporting salons since which makes it one of the most experienced, salon-dedicated, solutions on the market.

Nowadays, Salon Iris also has a powerful salon app and one of the more advanced e-mail marketing systems of the significant salon software providers. Salon Iris comes with a customizable landing page with online booking and a client portal. You can also send automated text and e-mail appointment reminders, manage multiple staff calendars, and drag and drop to reschedule appointments.

Another good feature is two-way texting which enables quick responses and keeps the customers happy. Overall Salon Iris is a very good solution with extensive features that is suitable for salons with several team members. Genbook is a salon scheduling program that has developed into an all-in-one business solution. Also, if you have many Salon locations, shift inventory between them to respond to product shortages and demand. Within centers, the same PO approach may be utilized, and the system can track inventory transfers and changes for each center.

Receive notifications of requested items, stock transfers, and quantity alerts, among other things, by SMS and email, and manage your Salon's stock inventory. You may now receive frequent alerts about the inventory that has been utilized and that has been left so that you can keep it up to date.

Find new customers, reconnect with familiar ones, and keep everyone coming back for more. You may send appointment confirmations, membership plans, birthday and anniversary wish to your potential consumers with Femme's strong and simple email marketing. Encourage additional appointments for your salon and spa services to enhance revenue, bookings, and client retention. With the review system, you may get more consumers and keep them loyal.

Allow people to provide feedback on your services and goods by SMS and email utilizing smartphones, tablets, and other mobile devices.

With the cloud-hosted Salon software, you may get real-time feedback from your clients and enhance your earnings. Femme enables you to provide coupons to your clients in order for them to receive a discount on renewing orders for any of the subscription services. Create Salon and Spa Discount Coupons and easily manage various treatments. Maintain a variety of discounts on your products to ensure recurrent business from your clients. Give bespoke gift cards for a certain treatment or package of services to potential consumers to entice them to visit your salon.

Furthermore, with a Femme, Salon owners or clients may give gift cards to any of their loved ones on their birthdays, anniversaries, or other special events. The person who is receiving will be alerted by email or SMS. Loyalty programs that delight and reward your consumers will increase their spending and frequency of visits. Femme recognizes you for providing an effective and simple approach to increase the strong base of repeat customers through customer referrals, customer engagement, and customer security with the loyalty system.

With our Salon management software, you can stay in touch with your clients and send them promotional campaigns, appointment reminders and confirmations, last-minute appointment openings, customer feedback and interaction, and so on. Increase your spending, eliminate no-shows, schedule more appointments, and expand your Salon company.

Choose Femme and handle employee commissions according you see fit. Create a scheme for one or all employees, depending on the team member or job position.

You can pay commissions depending on the employee's net profit or gross sales. Carry out your salon's payroll in a simple and error-free manner with all-in-one Femme Salon software. Determine payroll based on hours worked, leaves, compensation, and awards based on attendance. Simply link the commission profiles, create the payroll, and edit the payroll employees with a single click of a button.

Employees should have simple access to their appointments, work schedules, and guest profiles for the day, as well as their tips and commissions, earned, preferences, and performance on KPIs. Recognize the top performers and motivate the Salon team by providing an unbiased and transparent way for tracking performance.

Allow workers to get reminders about their daily schedule including bookings, rescheduling, or cancellations , commissions, and missed appointments. The Femme calendar booking system automatically sends reminders to your staff about important events. Reduce pilferage to prevent staff theft and financial loss even if it is a stock loss, appointment fraud, theft from the till, etc.

Our cloud-based Salon software ensures the security and protection of your organization. Your Salon information is in good hands!! With Salon booking software, you may find any customer-related information in only a few clicks and minutes.

Know their preferences previously purchased items, services used and organize their booking appropriately. Check for any outstanding payments or appointments and alert them by SMS or email. Send automatic reminders to clients to be on time for their appointments, reducing the likelihood of no-shows. You can drag and drop appointments to change time and quickly update appointment information.

The Salon Iris calendar is super easy to use, just drag-and-drop and click to add and appointments directly on the calendar. Color code your appointments for easy overview. You can drag-and-drop appointments and manage multiple calendars in one.

Managing client data and history is an important part of salon operations management. Store all information you need, get quick view on past and upcoming appointments. You can store multiple notes on each client and upload PDF files and images to the client profile.

Vagaro supports advanced SOAP forms which makes the tool very powerful for chiropractors and other similar practices. You get a simple and clear view for each client that also show you upcoming and past appointments in Acuity. Salon Iris is clearly built for salons with support for before and after pictures and note taking during appointment.

Reduce no-shows and stay in touch with your clients using automatic reminders and notifications. Supported by all recommended tools here. Very rich notification and reminders support for both clients and employees. On top, you can have your clients reply and confirm bookings etc. You can notify clients about new appointments, remind about upcoming bookings, send thank you messages, and much more, using Fresha.

Notifcations can be send as SMS, e-mail, or as app notification in case user has the Fresha app installed. You can personalise each message as shown below. However, you cannot change the design of the notification which will always follow the pre-defined Fresha design which looks really good btw.

Vagaro supports client notifications through sms, email, and app notifications. What the notifications say is defined by Vagaro but you can compliment the message with additional information. You can setup 6 different automated client notifications as shown in the image below. The information inside the notifications are pre-defined by GlossGenius. You can however append additional information even if design cannot be changed.

You get good support for SMS and email notifications and reminders with Acuity. Their SMS service is worldwide and cost for messages are included in their larger paid plans. With Acuity, you have full customization options for your notifications. Full support for customizable email and SMS reminders. Not all countries outside U. Check with Salon Iris support if your country is supported. SMS works worldwide with Versum.

A good salon software should help you with more than just appointment management. It should help you manage your operations so that you can save time, money, and reduce costly mistakes. The biggest expense a salon has is staff wages.

The salon software I recommend here have different ways of supporting employee management. Below are some of the highlights of how the different salon software support payroll and employee management. Square Appointments allows you to manage multiple staff schedules and system access as soon as you upgrade to their paid plan. You can get really advanced payroll support with Square but this is manage in another solution called Square Payroll which also comes at additional cost. You can have multiple staff members at multiple locations in Fresha.

The tool offer pretty advanced user permission levels so that you have full control over what different staff members should be able to access or not. It does not have a payroll tool built in but you can configure commission and pull monthly reports for staff members so that you can manage payroll effectively. Vagaro is a tool that I recommend firstly to salon businesses with a team as it comes with great support in this area. The Vagaro payroll software comes with complete support to simplify all aspects of paying your staff.

For more advanced payroll services, it also integrates with QuickBooks, Xero, and Gusto. The payroll report allow you to configure commission rates down to service and product level. It supports both flat rate commission and percentage. Another unique feature that Vagaro offers is the ability to charge rent and fees to booth renters. GlossGenius allows you to manage multiple team members and assign them different roles with different levels of access.

You can setup multiple user logins and staff calendars. However, the power of Acuity is that it integrates with almost all other software providers so you can get a separate payroll system that it can work with.

You can also manage your full payroll within Salon Iris so you do no have to outsource it. Versum allows you to manage large teams of employees with unique access levels and schedules. Configure commission for specific employees, products, or services to help drive the behavior you want in your salon. When you sign up for Square Appointments , you also get free access to their reporting app. Vagaro provides advanced reporting for sales, employees, customers, appointments, inventory, and messaging.

You can export all reports to csv or PDF format. The support you get is very rich and will certainly cover your needs. GlossGenius offers strong business analytics and reporting.

You can then pull different very detailed reports and export it to PDF format. Business reporting is one of the key strengths of Versum.

Despite being a lower cost option, it truly shines with sophisticated reporting and visually appealing graphs. There offer several predefined reports that allow you to look at your business performance in many ways.

Optimizing your inventory can help you save costs while also ensuring you have what you need in stock to avoid losing sales. The product inventory support you get with Square is very rich and allow you to mange product variations e. Fresha has good support for inventory and supplier management. Vagaro allow you to manage vendors, brands, and products. GlossGenius offers standard support for inventory management. You can keep track of stock levels and pull reports that indicates where stock is low.

Acuity does not support inventory management. Instead, you can pick the solution of choice for this which most likely can integrate with Acuity.

Get full inventory management support that syncs directly with product sales at checkout. You should expect more of your salon software than just support for salon operations. A good salons software will also help grow your business via effective salon marketing.

Square Appointments does not have email marketing built in only appointment notifications. However, they have another Marketing products that integrates seamlessly with the appointment app. This is a dedicated email marketing solution and which you need to pay a small fee for but you get a great solution. You can send custom blast messages or leverage the smart campaigns to, for example, reach people on their birthdays or before you lose them. You can design rich HTML emails using the drag-and-drop email builder and you can target your campaigns to very specific segments of your clients.

You have access to smart segmentation so that you can create specific campaigns targeted at a specific group of your clients. You do not have any flexibility when it comes to design of your campaigns however but need to follow the predefined templates and just modify the you want to send. This will be a bit limiting for some but it also makes things very easy for you. Acuity comes with rich functionality for email and sms notifications regarding appointments.

The power of Acuity is that it integrates with other email marketing providers so that you can get the best email marketing support through a third party. Salon Iris clearly understands the importance of email and sms marketing and have strong built in support for it in their All-in-One Salon Software. You can automate emails based on events, design html emails and control it all from your mobile phone.

Versum offers highly sophisticated email and SMS marketing support despite being an All-in-One Salon Software and not a specialized email marketing software. You can access a library of basic promotional email templates and you can design SMS and email sequences that are tied to salon visits, birthdays or other time-based events.

You need to purchase the Versum marketing add-on to get access to the features. That was part of the basic course when I studied marketing. But we often forget this and just focus on bringing in new clients. However, a good salon software should help you retain clients and a good feature for this is a program that rewards your most loyal clients. Instead, Square offers a dedicated loyalty program that works with their suite of solutions. Fresha does not offer a loyalty program. You can automate email and SMS campaigns to be sent out when a users has reached a certain spend with you though.

Although this is not a loyalty program per se, it can be used to encourage clients to stay loyal. Vagaro have a points based loyalty program built in. As you set prices for services, you can also configure how many points clients will earn from the services as well as how many points it will cost them to redeem the same service using their collected points. Acuity does not offer its own loyalty program.

Instead, it integrates with the best loyalty program platforms on the market. This way you can get the absolute best for your salon but it would be provided by someone else. Salon Iris offers a loyalty program where you can configure how clients earn points as well as what the rewards are. Versum really shines when it comes to their loyalty program.

You can customize everything about it and setup the rewards exactly as you want. Your website is the hub of all your marketing. This is where you send new clients from your social media or other marketing efforts. But the fact of the matter is that a website builder is a technically difficult solution to build. To generate feedback from customers Logic provides application enabled Tab. There are various services offered like weight loss, height gain, slimming package.

These services offered in session and each session is attended by group of clients by single trainer or more than one trainer entitled by stipulated time. The wellness industry having problems to manage inventories as the item matrix stands sale-able inventory, foods supplements, disposable inventory. Similarly the foods supplements that comes in carton, boxes and rolls but at the time of sale or issue it goes on pieces. I;E weight loss package, Height gain package, slimming package. Offer your guests the convenience of either online or in-store check-in, while you free up your staff to perform more services per hour.

Alternatively, your clients can also check in on a device set up in your business such as a touch screen, PC or tablet. The feature manages client wait time in lobby, service time, existing appointments, business hours, peak customer walk-in hours and break time. You can utilize your resource efficiently and effectively. You can take a view at glance of clients waiting, in service, returning or serviced. Job card no. This can be retrieve at the time customer check-out and final bill statement.

Managing your customer database is the key to service business success as it allows you to customize your offerings to the customers, know your customer likings and disliking etc. By looking at the customer wise profitability, you can include the customer in database while running any marketing or loyalty programs.

Fostering customer and prospect relationships requires running of promotional and loyalty programs based on consistent and information. ERP facilitates defining rewards points, tracking customer points, redeeming points based on customer preferences, customer-buying behavior and customer segmentation.

Logic instant feedback tool has been designed to help you take control of your online reputation and provide an ongoing boost to your client relationships. By prompting clients to take a quick survey immediately following their appointments, your salon managers gain instant access to timely feedback as well as the chance to rectify issues as they happen.

Control your message across your multi-site business with automated email and SMS marketing campaigns. Triggered by client information in the system, Logic marketing delivers communications to your clients that are personalized, timely and effective. Not only that you can also categories your vendors based on type of products, company, line, category or sub-category. Intuitive controls simplify setup, offer enhances flexibility and allow for simple and fast data entry.

Track product sales and profitability performance, orders and delivery details with valuation of stock in hand.